Common Questions

Frequently Asked Questions

Everything you need to know before starting your project with HATech Intelligence.

Timelines vary by scope. A landing page or brand identity is typically 2–4 weeks. A business website takes 6–10 weeks. Enterprise software, AI solutions, or complex platforms range from 12 weeks to 6+ months. We provide a detailed project timeline during our discovery phase, with milestone-based delivery so you're never in the dark.

Absolutely. HATech Intelligence operates globally. We have delivered projects across 35+ countries including the UK, UAE, Germany, Australia, and across Sub-Saharan Africa. Our distributed team works across time zones to ensure smooth collaboration wherever you are.

Our stack spans the full spectrum. For web and software: React, Next.js, Node.js, Python, Django, Flutter. For AI/ML: PyTorch, TensorFlow, LangChain, OpenAI APIs. For data: Spark, Kafka, Snowflake, BigQuery, dbt. For infrastructure: AWS, GCP, Docker, Kubernetes. For security: Burp Suite, Metasploit, SIEM tools, and more.

We accept bank transfers (USD, KES, GBP, EUR), M-Pesa (Kenya clients), Stripe credit/debit cards, and PayPal. For larger projects we structure payments in milestones — typically 30% upfront, 40% at mid-project, and 30% on delivery — so you only pay for work that has been done.

Yes. All our projects include 90 days of free post-launch support for bug fixes. After that, we offer flexible maintenance retainer plans starting from KES 8,000/month (or $80/month) covering uptime monitoring, security patches, minor updates, and priority support response times.

Absolutely. We frequently work as an extension of existing engineering teams — whether embedded developers, specialist consultants, or technical leads on a specific workstream. We adapt to your workflow, tools, and communication style. We're comfortable with Jira, Linear, Notion, Slack, GitHub, or whatever your team uses.

Your idea is completely safe with us. We sign mutual NDAs before any detailed project discussion begins. All code and intellectual property developed for your project belongs 100% to you upon final payment. We never reuse client code or disclose project details without written consent.

Three things. First, breadth — we cover the full digital spectrum from design to AI to cybersecurity under one roof. Second, depth — every project has a senior engineer involved, not just junior developers. Third, accountability — we tie our process to measurable outcomes, not just delivery. Our 99% client retention rate speaks for itself.

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